Telehealth Consent
Asynchronous Telemedicine Informed Consent.
This page reproduces the informed-consent terms you accept before beginning asynchronous telemedicine care through the edit. It explains what telemedicine is, its risks and benefits, and your rights. You are presented with, and must agree to, these terms during your online visit before any care begins.
Services are provided via Bask Health, Inc. and Bask Health NY. View their applicable policies as well to stay informed at bask.health and bask.bio.
Who provides your care
Thank you for choosing the edit. and Arora Health & Aesthetics, LLC ("Arora Health"). You are viewing this form because you have elected to engage in asynchronous telemedicine visits with a licensed healthcare practitioner at Arora Health, the independent medical practice that provides clinical care to patients of the edit. the edit. is operated by The Edit Health LLC, a management services organization that supports the practice with technology and administrative services and does not itself practice medicine. Your practitioner is a licensed medical provider authorized to practice in your state.
By clicking "I Agree," I acknowledge I have read and understand the terms presented below, and understand the risks and benefits of asynchronous telemedicine, and by accepting these terms I hereby give my informed consent to participate in asynchronous telemedicine with Arora Health & Aesthetics, LLC under these terms.
What is telemedicine?
Telemedicine is the delivery of healthcare services, including examination, consultation, diagnosis, and treatment, through electronic communication technologies when you (the patient) are located in a different location than your healthcare practitioner. Care through the edit. allows you to receive treatment from a healthcare practitioner without having to travel to another location or schedule a separate appointment, and helps you avoid long wait times that you might otherwise experience at an in-person visit.
What is asynchronous telemedicine?
Asynchronous telemedicine is one way to deliver telemedicine. Asynchronous communication is often referred to as "store-and-forward" communication, where participants submit and collect data at different times. An example of asynchronous communication is a telemedicine encounter with a healthcare practitioner that involves sending photos, video, or other communications via email or text message. "Asynchronous" means "not occurring at the same time" and is different from "synchronous" telemedicine, which generally includes visits conducted in real time between patients and healthcare practitioners through audio or video means (for example, live phone calls or video conferencing). Healthcare practitioners may use asynchronous telemedicine to aid in diagnoses and medical consultations when live communication or face-to-face contact is not possible or necessary.
The clinical platform used by the edit. and Arora Health (the "Platform"), in particular, allows for the following asynchronous telemedicine services: (1) text-based healthcare practitioner-patient interactions through short message service ("SMS") and multimedia messaging service ("MMS") communications; and (2) secure information collection through asynchronous store-and-forward patient questionnaires.
What are the possible risks of using asynchronous telemedicine?
As with any medical treatment, there are potential risks associated with the use of asynchronous telemedicine. We believe that the likelihood of these risks materializing is very low. These risks may include, without limitation, the following:
- Delays in medical evaluation, consultation, or treatment may occur due to deficiencies or failures of the equipment or the Internet, which may include poor data quality, Internet outages, or other service interruption issues. You may reschedule the visit with your healthcare practitioner should these interruptions occur.
- Security protocols could fail, causing a breach of privacy of personal medical information.
- Because your practitioner does not have access to your complete medical records, if you do not disclose a full list of your medical history including diagnoses, treatments, medications and supplements, and allergies, adverse treatment, drug interactions, allergic reactions, or other negative outcomes may occur.
- Asynchronous telemedicine services are not emergency services, and your Personal Data (as defined in our Notice of Privacy Practices) will not be monitored 24/7. If you think you are experiencing a medical emergency, call 911 immediately.
The care you receive will be at the sole discretion of the healthcare practitioner who is treating you, with no guarantee of diagnosis, treatment, or prescription. The healthcare practitioner will determine whether or not the condition being diagnosed and/or treated is appropriate for the care provided through an asynchronous telemedicine encounter via the Platform.
Your rights and acknowledgements
- You have the same privacy rights via asynchronous telemedicine that you would have during an in-person visit. Dissemination of any identifiable images or information from the asynchronous telemedicine visit to researchers or other entities will not occur without your written consent. For more information about how your health information is protected, please read our Notice of Privacy Practices.
- Asynchronous telemedicine may involve electronic communication of your personal medical information to healthcare practitioners who may be located in other areas, including out of state.
- You understand that you may expect the anticipated benefits from the use of asynchronous telemedicine, but that no results can be guaranteed or assured.
- You understand that all information submitted via text message and entered by your healthcare practitioner in the Platform will be part of your medical record and available to you by emailing medicalcompliance@arorahealthgroup.com. This information will have the same restrictions on dissemination without your consent.
- You understand that your healthcare practitioner's initial text message to you will include his or her name and credentials, and this will be recorded in the Platform as part of your medical record.
- You understand you may withdraw your consent and delete your patient profile at any time by emailing medicalcompliance@arorahealthgroup.com.
- You understand that your healthcare information may be shared with other individuals in accordance with our Notice of Privacy Practices and the regulations or laws of the state or territory in which you are located.
- You further understand that your healthcare information may be shared in the following circumstances:
- When a valid court order is issued for medical records.
- Reporting suspected abuse, neglect, or domestic violence.
- Preventing or reducing a serious threat to anyone's health or safety.
Call, email, and text messaging consent
You expressly consent to allow Arora Health & Aesthetics, LLC or its healthcare practitioners to call, email, or text you (via SMS and/or MMS) with or regarding Personal Data, appointments, or similar matters related to your telemedicine encounters using the contact information you have provided. Any calls or texts to you may be placed using an auto-dialer or a pre-recorded or artificial voice, even if your number is on a do-not-call list. Your phone carrier's normal rates may apply. This is consent, not a condition of purchase. You may revoke this consent at any time by emailing us at medicalcompliance@arorahealthgroup.com. Reply STOP to any text message to opt out, or HELP for help.
This Asynchronous Telemedicine Informed Consent is valid during your entire treatment with Arora Health & Aesthetics, LLC through the edit.
Prescribing provider
Clinical care is provided by Arora Health & Aesthetics, LLC, an independent, affiliated medical practice whose licensed providers hold sole authority over all medical decisions and prescribing.
Dr. Sean Arora, NPI 1841729449
Arora Health & Aesthetics, LLC
300 Lenora Street, Seattle, WA 98121
medicalcompliance@arorahealthgroup.com
Contact
The Edit Health LLC
Attn: Member Support
5900 Balcones Drive STE 100
Austin, TX 78731
hello@theedithealth.com
the edit. is operated by The Edit Health LLC, a Texas limited liability company acting as a management services organization. It does not practice medicine. Clinical care is provided by Arora Health & Aesthetics, LLC, an independent, affiliated medical practice.